The Museum für Naturkunde Berlin fell victim to a targeted cyber attack in mid-October, affecting large parts of our digital infrastructure.
The museum has filed a complaint and the Berlin State Criminal Police Office is investigating the cyber attack.
Please note the information on data protection.
An internal crisis team is working together with several forensic service providers to clean up and rebuild the systems. Emergency operation ensures the museum's most important services. This emergency operation will be gradually expanded.
However, the majority of the approximately 450 employees, is able to work again and can be reached by email, or at least via telephone. At the moment we cannot yet predict exactly when all relevant systems will be available again; we will provide ongoing information on this website.
The museum visit is not affected. Tickets can be purchased in the online ticket shop and at the ticket offices on site.
The museum can be reached by email (info@mfn.berlin) and by telephone Mon. – Fri. from 9:00 to 17:00 via 030 889140 8591. Educational programmes can be booked via bildung@mfn.berlin.
Updated on 7 March 2024